If you would like to pay in advance, we ask you to transfer the total amount of your order to the specified bank account. The specified delivery time starts as soon as the order has been approved by our accounting department.
Bank: Commerzbank Essen AG
IBAN: DE34 3604 0039 0309 3895 00
BIC-/SWIFT-Code: COBADEFFXXX
If you have any problems or questions about paying in advance, you are welcome to contact us at any time at support@vanmade.de or by telephone during our business hours. We help gladly.
We offer you the completely comfortable installment purchase of our Vanmade mattresses via Klarna installment purchase. For further conditions see here.
Our Klarna purchase on account works simply: You have 14 days from the order to pay the order and the specified invoice amount. You only pay when you have received your Vanmade mattress. You will receive the invoice by email and can pay with ease as soon as you have received the mattress.
You can also easily pay with a credit card. We currently offer you payment via Visa and Mastercard. During the ordering process you have the option of entering your credit card details and placing the order. Don't worry: our web shop is fully SSL encrypted.
If you choose the instant transfer option, you will be directed to a separate page and can place the order via instant transfer. As soon as the ordering process has been completed, the order is released in our system and the specified delivery time starts.
Paypal is the largest payment processing service in the world and we offer you complete security. If you want to pay for the order via Paypal, you will be redirected to an external site in the next step and can pay for the order.
For delivery within Germany we charge a flat rate of EUR 9.99 per 2 mattress/upholstery parts parts.
For delivery within Europe we charge a flat rate: EUR 29.99 per 2 mattress/upholstery parts parts.
For delivery to third countries within Europe (e.g. Switzerland) we charge a flat rate: EUR 49.99 per 2 mattress/upholstery parts. For orders over €1000 we ship via a shipping company at a cost of at least €149.99.
White mattresses & Upholstery Oasis: approx. 1 - 3 weeks.
Vanmade® Original: approx. 4 - 6 weeks
White mattresses & Upholstery Oasis: approx. 1 - 3 weeks + 2 days
Vanmade® Original: approx. 4 - 6 weeks + 2 days
White mattresses & Upholstery Oasis: approx. 1 - 3 weeks + 5 days
Vanmade® Original: approx. 4 - 6 weeks + 5 days
Important information about the season:
The order volume is highest every year in the months of March, April and May and delays can occur. Please allow 1 to 2 weeks more time.
We ship your order with DHL or DPD, our partners for the highest quality standards, fast and safe transport.
All information was provided by the respective service provider.
With the desired day (delivery day) service you can specify on which day the shipment should be delivered.
Your package is on the way, but you won't be home on the day of delivery? Flexibly change the delivery location for your shipment and redirect your packages to a packing station or branch near you.
Specify a place on your property that is protected from the weather and cannot be seen. DHL will deposit your package at your desired storage location.
Since 2011, DHL has been transporting all national parcels and parcels from DHL private customers sustainably with GoGreen by investing in global climate protection projects and thus contributing to protecting the environment.
To ensure that your parcel arrives on the first delivery attempt, Predict will inform you exactly on the hour when your parcel will be delivered.
On the day of delivery, DPD will give you a one-hour time window in live tracking in which to deliver your package. Shortly before delivery, you will then know exactly within 30 minutes when your doorbell will ring.
On the day of delivery, you can track your package on an accurate map display and see the number of stops to your destination.
You are not at home? Then you can easily issue a deposit okay or redirect the parcel to a pickup parcel shop. If you cannot pick up the package yourself, you also have the option of issuing a power of attorney.