Right of Withdrawal

Right of withdrawal

(A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor self-employed.)

Excluded from this disclaimer are all goods that were individually produced by us for you.


You have the right to withdraw from this contract within one month without giving any reason.

The cancellation period is one month from the day on which you or a third party designated by you, who is not the carrier, have taken possession of the goods, provided that you have ordered one or more goods as part of a single order and these are delivered in one go;
on which you or a third party named by you who is not the carrier took possession of the last goods, if you ordered several goods as part of a single order and these are delivered separately;
on which you or a third party named by you, who is not the carrier, took possession of the last partial consignment or the last piece, if you ordered goods that are delivered in several partial consignments or pieces;
In order to exercise your right of withdrawal, you must inform us (Vanmade GmbH, Friedrich-List-Straße 33, 45128 Essen, Telephonenumber: +49(0)20189079390, E-Mail: support@vanmade.de) by means of a clear statement (e.g. a letter sent by post, fax or e-mail) of your decision to withdraw from this contract. You can use the attached sample revocation form for this, but this is not mandatory.

To meet the cancellation deadline, it is sufficient for you to send the communication regarding your exercise of the right of cancellation before the cancellation period has expired.

Consequences of revocation

If you revoke this contract, we have paid you all payments that we have received from you, including the delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us have), immediately and at the latest within fourteen days from the day on which we received the notification of your cancellation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged fees for this repayment.

We may refuse repayment for goods that can be sent by parcel post until we have received the returned goods or you have provided proof that you have returned the goods, whichever is earlier.

We pick up the goods that cannot be shipped as a parcel.

You must return or hand over the goods that can be sent as a parcel to us immediately and in any case no later than fourteen days from the day on which you inform us of the cancellation of this contract. The deadline is met if you send the goods that can be sent by parcel post before the period of fourteen days has expired.
We bear the costs of returning the goods.
You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Reasons for exclusion or expiration
The right of withdrawal does not apply to contracts for the delivery of goods that are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.

Sample cancellation form

(If you want to revoke the contract, please fill out this form and send it back.)

To
Vanmade GmbH
Friedrich-List-Straße 33
45128 Essen, Germany

Cancellation request

I/ we (*) hereby revoke the contract concluded by me/ us (*) with the Order Number (your Order Number).

Ordered on (*)/ received on (*)
Consumer's name
Address of the consumer

Signature of consumer(s) (only if notification is on paper)
Date
(*) Delete where not applicable.